Starting in 2017, Arcade’s Leaderboard will shift from a collective group of volunteers to individuals with specific roles, based on the needs of the organization, donating their time, energy, and expertise to the Arcade. These roles all directly impact the operation of our non-profit organization, as well as its ever-expanding community of artists, audience members, students, and volunteers.
All unfilled positions are open for any individual to apply. If you see a position, filled or not, that’s in your area of interest and you’d like to help out, please see the highlighted box below and give us your information (many positions require any number of volunteers throughout the year). Also, if you have a skill you’d like to contribute, or see a need within the theater that isn’t listed below, reach out to us with your suggestion! We’re always interested in hearing from our community.
All Leaderboard positions are unpaid and volunteer-based. They do however come with perks, including:
- free admittance, along with one guest, to all shows*
- free classes*
- discounts on special events and workshops
- get-togethers throughout the year
- first-to-know info about Arcade news and operation
*subject to availability, some exclusions may apply
ARCADE DIRECTORS
- Abby Fudor, Director of Marketing
- Jethro Nolen, Director of Operations
- Kristy Nolen, Director of Education
- Mike Rubino, Director of Programming
Manager of Operations
JASON CLARK
Job Description: Facility Maintenance: Oversees the overall maintenance and upkeep of the facility, Maintain and purchase inventory (merch, concessions, supplies, etc), Ensures proper staffing is in place and be support to the House Manager and Tech staff.
Reports to: Director of Operations
Technical Advisor
AARON TARNOW
Job Description: Oversees all stage managers, maintains the Arcade “house style” for show production, trains people on how to use the equipment.
Reports to: Director of Programming
Customer Service Manager
DAVID RANALLO
Job Description: Serves point-of-sale and customer service needs via phone and in-person contact, manages our ShowClix Box Office system, handles or advises on issues related to customer service, and helps to establish new protocols for customer engagement.
Reports to: Director of Marketing
Intern Manager
ROSE SARANTINOUDIS
AMANDA AVERELL
Job Description: Trains and schedules interns for work at the box office and within the theater, determines over/under performance, and helps to resolve internship tuition issues.
Reports to: Director of Marketing
Box Office Manager
MINDY COOPER
Job Description: Oversees the organization and operation of the box office, collaborates with intern coordinator to serve point-of-sale and customer service needs, and handles all issues related to customer service and ticket sales
Reports to: Director of Marketing.
Education Coordinator
DAVE HART
ROBIN HITCHCOCK
Job Description: Manages the Arcade Academy students and teachers, helps with the scheduling of classes and education correspondence, helps with check-in of students, and manages the social media components of the Academy
Reports to: Director of Education
Youth Education Coordinator
JULIANNE AVOLIO
Job Description: Manages the Arcade Academy kids education wing, including Kids Comedy Camp, and organizes any private/public youth workshops.
Reports to: Director of Education
Improv Coordinator
ALISTAIR SPATZ
Job Description: Checks in with house teams and reviews attendance, and attends class shows and Bonus Stage performances, and maintains and updates the Arcade Platform document.
Reports to: Director of Education
Bonus Stage Producer
FRANK MCDADE
ALEX O’BRIEN
Job Description: Creates the monthly schedule for Sunday night & Thursday Bonus Stage shows, oversees house & stage management, and coordinates hosting and special events within the show. Also responsible for hosting and coordinating monthly improv jams and Bonus Stage happy hours.
Reports to: Director of Programming
Stand-Up Programming Coordinator
AARON KLEIBER
Job Description: Works directly with the Director of Programming to negotiate and book stand-up comedy shows at the theater. Fields inquiries for stand-up performance slots, coordinates booking of out-of-town talent, and maintains quality control over monthly and regular performances.
Reports to: Director of Programming
Corporate Coordinator
MATTHEW HARTMAN
Job Description: Fields inquiries to the Arcade for corporate or private events/workshops, drafts contracts, ensures all events have a specific ‘producer’ or ‘point person,’ generally oversees Corporate arm for Arcade with attention to talent, marketing (website), and customer satisfaction
Reports to: Director of Operations
Development Manager
LIZ LABACZ
Job Description: Manages the Arcade’s philanthropic goals, collaborates with the development committee, and seeks out grants, foundations, and corporate gifts.
Reports to: Director of Operations
Legal Counsel
BEN MAYER
Job Description: Advises the Arcade on legal matters.
Reports to: Director of Operations
Photographer
LOUIS STEIN
Job Description: Responsible for Arcade promotional & archival photographs, coordinates photos at private/community events
Reports to: Director of Programming
Youth Outreach Coordinator
ApplyJob Description: Manages all inquiries, casting, and contracts for any Penny Arcade outside event, such as birthday parties or community events (Children’s Hospital, City of Asylum, etc), collaborates with Youth Education Coordinator
Reports to: Director of Marketing
Position currently unfilled
A/V Editor
ApplyJob Description: Downloads, edits, and uploads all show videos recorded at Arcade
Reports to: Director of Programming
Position currently unfilled
Community Liaison
ApplyJob Description: Collaborates with Pittsburgh’s organizations and businesses–primarily downtown–including the Pittsburgh Downtown Partnership, responds to requests for charitable support or group sales (hotels), and organizes marketing events (e.g. Downtown Farmer’s Market)
Reports to: Director of Marketing
Position currently unfilled
Events Coordinator
ApplyJob Description: Leads organization on all Arcade Social events (example: Pride, Say Day, Holiday Party, semi-regular happy hour/social events)
Reports to: Director of Marketing
Position currently unfilled
Social Media Manager
ApplyJob Description: Creates Facebook events for all upcoming Arcade shows, answers or forwards questions sent to the Arcade Facebook page, updates the Arcade Instagram & Twitter accounts
Reports to: Director of Programming
Position currently unfilled
Individual Giving Coordinator
ApplyJob Description: Manages the Arcade’s individual gift giving, collaborates with the development committee, and handles communication to and internal/external recognition of donors
Reports to Director of Operations
Position currently unfilled
Historian
ApplyJob Description: Responsible for chronicling and cataloguing important artifacts and archives for the theater.
Reports to: Director of Programming
Position currently unfilled
943 Lead
ApplyJob Description: A temporary position that will oversee the move to 943 Liberty Ave, including managing volunteers, tracking assets, and coordinating any construction efforts
Reports to: Director of Operations
Position currently unfilled
I Want To Help!
Are you interested in volunteering in one of Arcade’s areas of operation? Is the position filled, or do you not have time to commit to being a Leaderboard member? We’d love to hear from you! While we won’t know the extent of your involvement with the role just yet, it will help the Leaderboard member know who to turn to for future committees and collaborative opportunities.
Is Your Role Missing?
If you are eager to contribute to the Arcade as a Leaderboard member, have an idea of a position not listed here, and think you’re perfect for the job–let us know! Write to Abby Fudor and let her know your suggestion. Include a brief job description, example of duties, and your knowledge/experience in this field. We’ll take any suggestion into consideration; however, Leaderboard roles will be created only if the position has enough actionable tasks throughout the year to warrant a full position.